Ordering information

Ordering:      
1. Please choose the maps.
  - choose suitable finish and size.
  - you can see the price under the part for selections.
  - for ordering push the button "Buy"       
2. In order to see the contents of the shopping basket, please push the shopping basket sign in the top right corner of the screen.      
  - here you can change the quantity or remove the unnecessary items.
  - for the changes take place push the button "Update cart".
  - for confirm your order push the button "Contacts". 
3. Please insert your contact details.
  - the data will be used only to comply the order.
  - when you need the address of your company on the invoice and it is not the same as delivery address fill the field "Address".          
4. Finalize the order.
  - look over, that the data is correct.
  - push the button "Confirm order".         
5. Soon you will receive an invoice.
  - delivery time is 3 weeks.
  - our Customer Attendant will contact you, when there is any trouble.
6. Maps can be sent out after at least half of the sum has been transferred. 

Ordering from abroad: 
When the order has been submitted from abroad, we normally send the goods to you by regular mail. Our Customer Attendant will contact you by e-mail to calculate the exact transportation cost. Please fill in the order form until "Confirm order" and remain waiting until our Customer Attendant contacts you and specifies the cost for transport. That will happen within two working days from the moment of ordering. 

How to cancel order:
The order will be cancelled in case at least half of the sum has not been transferred during five (5) working days after receiving the invoice. 
The order can be cancelled by yourself by writing to the e-mail: maps@regio.ee. Please be sure to add the order confirmation (invoice number) number.  

Payment for the order: 
You can pay by bank transfer after you have received the invoice by e-mail. When filling in the payment form please do not forget to add the order confirmation number (invoice number) to the explanation. 

Transportation of your order: 
Inside of Estonia we will send the maps by courier. We will send the maps abroad usually by regular post.

In case we cannot send the ordered goods out within the timeframes given above we'll contact you.    

All the prices provided in the webshop include value-added tax and transport inside Estonia.

Right to return goods:    
The buyer has right to return the goods within 14 days. You can let us know of your wish to return the goods by e-mail: maps@regio.ee or by phone during office hours +372  731 0122.    
The returned goods must be unused, undamaged and in original package. Possible costs of returning (including transportation) that do not exceed 10 € are covered by the consumer. The way of returning the maps must be agreed with us.  
        
Pictures of the goods:        
Pictures of the goods can be illustrative. More general elements (exact colour, layout of texts etc.) can be slightly different in case of the final product. The content of the ordered product (theme, amount of data) is sure to correspond to the picture.         

Additional questions:        
You are most welcome to send all the additional questions to the e-mail: maps@regio.ee or call +372 731 0122 during office hours.        
In case you didn't find a suitable map or finishing in our webshop, don't hesitate to turn to us for finding together a better solution: maps@regio.ee; +372 731 0122.